Yesterday (31st of August) we had 4 street racers' cars running past, followed by the police. The background and complaints process 4.1 The complainant made a complaint dated 20 August 2016 in relation to the BCA’s exercise of its functions in assessing, processing and granting building consents. Complaint laid against Auckland Council for misleading financial markets. What we audited. Auckland Council head of employment relations André Lubbe said the local government body treated all complaints seriously. Auckland Council Complaint 2017/002 . Years of complaints to Auckland Council about dangerous tree surrounds have ended in an elderly man being critically injured. Auckland City Council noise managers can issue excessive noise notices requiring homeowners to reduce noise for 72 hours.Photos / files A tenant of the State Capitol, who had at least 100 noise complaints at home this year, claims she was a victim of harassment, not a party animal. Ministry of Business, 3 6 October 2017 Innovation and Employment . The Complaints and Issues Resolution Team, within Customer Services, has oversight of the complaints-handling process. Auckland Council welcomes the Advertising Standards Authority’s (ASA) decision to uphold its complaint that an Auckland Ratepayers’ Alliance advertisement using the council’s logo was misleading. In the year to 31 March 2016, the Council referred 246 complaints to Auckland Transport. Juliet McGhie/Stuff But neighbors of West Auckland’s property say … The council issued three Excessive Noise Direction (END) notices this year. The council’s Team Manager Compliance Response Max Wilde says the decrease is welcomed given the population growth in the city. The Council set up a single organisation-wide system to manage complaints at that time. This email address is the best way to reach us. Fill in this form to send Auckland Libraries your general enquiries, requests for help or information, complaints, or feedback. To have a great city it's essential Aucklanders have a strong voice in our decisions. In June the council laid a formal complaint that an Auckland Ratepayers’ Alliance billboard advertisement, erected during the council’s Emergency budget consultation, used the council’s logo misleadingly. Earlier this year Auckland Council was required to correct an untrue statement in relation to claimed ‘majority support’ for an earlier proposed rates increase, following a complaint by the Auckland Ratepayers’ Alliance to the Research Association New Zealand (RANZ) pointing out that the opinion poll commissioned by the Council only provided participants with rate hike options. This increase would also add to the extra $100 the average Auckland household would pay if the Auckland Council's proposed 5 percent rate rise gets the tick of approval. 2.17 The document also sets out the roles and responsibilities of those involved in the complaints-handling process. For general enquiries, phone 09 3010101. Business associations Visit these business association websites for more information: Auckland Mayor Phil Goff has today announced an independent review of health and safety at Ports of Auckland (POAL). A total of 57,007 noise complaints were made to the council’s Licensing and Regulatory Compliance staff in 2019, compared to 60,145 in 2018. Sarah said nuisance barking complaints … In a statement, the council said an investigation was taking place on behalf of the complaints Assessment Committee. Auckland Council said in a 2018 article that Carrad had to move on after requests from a nearby Silverdale business and police due to health concerns, but it never eventuated. Auckland Council was alerted to the situation two years ago after receiving multiple complaints about rabbits absconding from the fenced property. This implied the advert had the council’s endorsement when … I have investigated an Ombudsmen Act (OA) complaint by Radio New Zealand (RNZ) about the way in which Auckland Council processed its request for information under the Local Government Official Information and Meetings Act (LGOIMA). Auckland Council is looking into a code of conduct complaint following a councillor's alleged outburst about tree removal from Māngere Mountain. Auckland Council confirmed the property had been subject to 100 noise complaints and 85 site visits by November 24, making it “the most complained about emitter of excessive noise thus far in 2020”. 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