Make sure your default language is correct. of ⦠Use the following steps to disable Sticky Keys and Toggle Keys. Lenovo Inc. View View. How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Find Free Tools to Optimize Your Small Business, How to Get Started With Project Management, How to Control Multiple Computers With One Keyboard and Mouse, How to Back Up Your Mac With Time Machine, How to Turn Your Phone Into a Wi-Fi Hotspot, Corsair K60 RGB Pro SE Mechanical Keyboard, Cooler Master ControlPad Mechanical Keypad, Sluggish Browser? You can read more about downloading and updating drivers in this guide. {{#if (eq ../this.length 3)}}. Modify your browser's settings to allow Javascript to execute. You may have to hook up a USB keyboard to troubleshoot. If your notebook has a removeable battery, remove the battery. Reboot your PC, and Windows should automatically grab the generic drivers for your keyboard, which may cause it to work again. Make sure US QWERTY is available under Keyboards on the next page, and remove any keyboard layouts you aren't using. Keys on keyboard not working. If your keyboard keys work but produce different letters than the keys indicate, it's possible your language or keyboard layout got changed accidentally (or someone in your office pulled a decades-old prank). Open the Start menu and type "Language" to find Windows' Region & Language settings panel. If you can enter the BIOS, and the problem key(s) work fine within that menu, your problem lies within Windows itself. This adds the keyboard layout to your list of available keyboard layouts. Hold your laptop upside down, or at the very least at a 45- to 75-degree angle from horizontal and give the laptop a good shake. Some features of the tool may not be available at this time. Hopefully this will finally fix the computer's keyboard. Learn more, Finding your Serial Number (It will tell you which key to press along the bottom of the screen.) You can change active keyboard layouts by clicking the language icon in the taskbar (See Step 2.) Reboot your computer and try to enter the UEFI or BIOS—usually by pressing "Delete," "Esc," or some other key as your computer boots. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis, LLC and may not be used by third parties without explicit permission. Any hardware failure? Keys on the number pad are not working. Even if you don't see an exclamation point, though, I recommend right-clicking your keyboard in this menu and choosing Uninstall Driver. To clean up the laptop keyboard: Shut down the device, turn it upside down and then tap gently on ⦠If restarting the computer doesnât work and your keyboard has stopped working, youâll need a temporary one that works. To avoid potential software damage, immediately replace keyboards damaged by liquid spills. Use Keyboard Shortcuts. For more information about using the HP PC Hardware Diagnostics for Windows, go to. Exit the BIOS without saving your changes and continue to some of the fixes below. Spilled liquid on a laptop keyboard can also cause the keyboard to stop working. Run a malware scan by using one of our top antivirus protection picks. Sometimes the driver managing your keyboard can run into problems, particularly if you install third-party software often and/or you turn your machine off all the time without using the Shut Down command. A [software component] will damage your computer message displays when printing or while installing - Click Here. (Just be sure to get an official battery from the laptop's manufacturer—we do not recommend third-party laptop batteries for safety reasons). Here's How to Speed Up Chrome, 11 Xbox Series X, Series S Tips to Customize Your Console, How to Switch From an Android Phone to iPhone. HP's Virtual Agent can help troubleshoot issues with your PC or printer. Synchronize your Windows 7 computer to the type of keyboard you are using. A Temporary Keyboard. Insert a butter knife under one edge of the key and gently pry up on the top and bottom edge. If the wrong characters appear when you are typing, or you are trying to use a different keyboard, synchronize Windows to the keyboard language or layout you are using. The Filter Keys function might be activated. Bad hardware driver: This can be reinstalled or updated. The Filter Keys function might be activated. This is the first thing you should do. Sometimes the keyboard loses connection with the laptop's motherboard, and you have a keyboard that either works intermittently or not at all. Follow the steps below to delete all the unnecessary external keyboard devices on your computer. This may not necessarily fix any deep-seated issues with your keyboard keys, but itâll help if debris and dirt are preventing the keyboard keys from working. If you're an IT pro, removing the outer case and reconnecting the ribbon cable on the bottom of the keyboard should be child's play. Your subscription has been confirmed. Press Enter, and expand the Keyboards section. If none of the above solutions solve the problem, it's possible that your keyboard is the victim of a virus. Figuring this out can save you a lot of time later on. If you can't use the trackpad or mouse to reboot the PC, just hold down the power button for about 10-15 seconds to turn the PC off, then turn it back on. While this can be a hassle, particularly when you have work due, there are a few things you can try yourself to get back to the job at hand. I've tried a keyboard and mouse from another computer and it still doesn't work. If you followed the above advice, you'll have already done this, but just in case: have you tried turning it off and on again? HP Customer Support - Software and Driver Downloads. Laptop Deals Outlet Support + Support. If the keyboard only works when the battery is removed, you may need your battery replaced. Applicable for G531GV, FX505DT, SCAR III & more. These connectors should be color-coded to help you. Dell Laptop Keyboard Not Working Step 1 Probe: If keys are sticking and not functioning properly, check for dust particles and gunk under the keys. You may also have a damaged USB port that needs to be replaced. Sign up for What's New Now to get our top stories delivered to your inbox every morning. If the keyboard driver is not working you can use On-screen Keyboard by clicking on the middle icon from the three provided on the right bottom of the lock screen in Windows 10. If one or two keys are stuck because of soda spillage, pop the offending key cap off the keyboard and try to clean as much dried liquid from the key switch as possible. If not, check your laptop manufacturer's site for instructions on disassembling your laptop so you can reconnect that ribbon cable. Repeat these steps and. {{#each this}} Log into your computer using the on-screen keyboard and make it appear on your Windows screen as we did in the previous solution. If you have a keyboard vacuum or a can of compressed air, give the nooks and crannies of your keyboard a quick cleaning. See your browser's documentation for specific instructions. Bad connection: In some cases, your laptop can be opened and the keyboard reconnected. This step is going to narrow down your problem, revealing if your laptop keyboard is not working because of a hardware or a software issue. Open the Start menu and type "Device Manager." Your laptop keyboard not working error always caused by driver issues. After pressing a key, there is a short delay before the character displays on the screen. Sometimes crumbs from working lunches or your last snack break can get stuck under the keys. Or maybe a whole section of keys is taking forever to respond. Sometimes the keyboard loses connection with the laptop's motherboard, and you have a keyboard that either works intermittently or not at all. (Similarly, if your keyboard is behaving strangely, make sure Sticky Keys is also turned off in this menu.). If that doesn't fix the problem, try booting into Safe Mode and see if that works—it won't fix the problem permanently, but it will help you determine whether your keyboard is faulty or not. If you're unable to enter the BIOS and navigate it with your keyboard, there's a good chance you're dealing with a hardware problem. If the notebook is still under warranty, contact HP to have the computer serviced before removing a key. It was able to recognize a wireless mouse, so go figure. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. Sometimes, unknowingly pressing certain key combinations can result in the Keyboard becoming... 3. ⦠Disable Filter Keys and return to the default keyboard behavior. That way you'll still have your data, which is the most important part of your laptop. Contact him on Twitter @WhitsonGordon. HP laptop keyboard not working is a very common problem that seems to creep up in every other HP laptop from time to time. Take a brush and start cleaning the keyboard. If pressing any of the function keys does nothing while the rest of the keys are working properly, you need to replace the function key driver. A reboot corrects a thousand ails, as my old IT manager used to say. There were a lot of users with a Mac keyboard not working, and if they hadnât taken action this fix would cost hundreds of dollars. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. Start your PC in safe mode in Windows 10 - Windows Help Select the keyboard you want to use, and then click, If your new keyboard works correctly and you do not want to use the other keyboard, remove it. PCMag Digital Group. He eats potato chips with chopsticks so he doesn't get grease on his mechanical keyboard. Since your keyboard doesnât work, connect your laptop with a mouse either wired or bluetooth one. When your computer's mouse and keyboard abruptly stop working at the login screen, it could be because Windows has ⦠Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. Turn off the notebook, and then disconnect the AC adapter. If any of the items in this section have a yellow exclamation point next to them, it can indicate a problem. Click on the one you want to use—for most US users it'll be English (United States)—and click the Options button. Hereâs how to ⦠For various reasons, keyboards on both laptops and desktops may suddenly stop functioning properly. Itâs possible that youâve plugged your keyboard into a USB port itâs not compatible with. You're working on your laptop, and all of a sudden, the "I" key stops working. To avoid damaging the pad under the key, insert the butter knife only 1/8 inch under the edge of the key. If a key cannot be unstuck, or the keyboard does not have keys that can be removed, service the computer. We apologize for this inconvenience and are addressing the issue. If your keyboard is not working, try the following steps: If the Startup Menu screen does not open, the integrated keyboard hardware is not working. Part of the problem is that it isnât simply a matter of replacing a single key on the butterfly keyboard â the entire MacBook keyboard has to be replaced, making it a fairly significant repair job. Lastly, if keyboard still doesn't work normally: R oll system back to the most recent successful configuration of the registry, restart the computer in Safe Mode and select the Last Known Good Configuration option. The problem of USB keyboard not working in Windows 10 could be due to the presence of multiple keyboard devices being installed on your computer. Occasionally, a laptop's battery—which resides under the keyboard—can cause problems. Here's how to fix ASUS laptop keyboard RGB lighting issues. Select the desired keyboard layout from the list, and then click, Switch keyboard layouts by searching for and opening. To do so in Windows 10, go to Settings, System Control, Keyboard Operations, and then deactivate Keyboard Delay. If your laptop keyboard isnât working, first try restarting your computer. Please wait while we gather your contact options. Keep an eye on your inbox! Whitson Gordon is a writer, gamer, and tech nerd who has been building PCs for 10 years. Make sure the Filter Keys option is disabled. These fixes can help you narrow down the problem, identify a fix, and get back to previously scheduled typing. Synchronize your Windows 8 computer to the type of keyboard you are using. To continue using the notebook, connect a USB wired keyboard to a USB port, and then restart the computer. If they determine you're using a defective keyboard, you should be able to get it replaced at a service depot without too much hassle. If a key sticks in the down position, removing and cleaning the key might solve the issue. Before you send your laptop in or surrender it to a service tech, however, it's always advisable to back up your hard drive or remove it entirely and hold onto it. Save your personal devices and preferences, Managing contracts and warranties for your business, For Samsung Print products, enter the M/C or Model Code found on the product label. Did your laptop keyboard stop working? Use a swab with alcohol to clean the key and its slot in the keyboard. There is a chance that the... Wrong regional settings: Some characters don't ⦠The On-Screen Keyboard (OSK) can be accessed by going to Windows Settings > Ease of Access > Keyboard. If the keys on the number pad don't work or are behaving oddly (e.g., moving your cursor), press the Num Lock key. Synchronize your Windows 10 computer to the type of keyboard you are using. Next, choose the time for keyboard backlightâs auto shutdown. Make sure you ⦠Is your Laptop's keyboard Backlight not working? If you donât have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy. Then go on with the following steps. You may unsubscribe from the newsletters at any time. (If there's no keyboard driver, try reinstalling the chipset and/or USB drivers.) -, Include keywords along with product name. Keyboards are slimmer to fit the compact style of a laptop and generally, they have a minute space between the key head and the components beneath it. The test ends when you complete the tasks or after 3 minutes. Restart your Laptop and then keyboard driver will be automatically installed on your Computer. Try our automated HP Audio check! Quick Fix: Restart Your PC. Then click the keyboard layout you want to use. Bluetooth devices are not currently supported. If your keyboard is connected to your computer by cable, verify that the connector at the end of the cable is fully inserted into the correct spot. The problem of Keyboard not working on your Windows Laptop might be related to minor software... 2. Fix Laptop Keyboard Not Working Windows 10/8/7- Different Methods. Dirt and dust: Cleaning up your laptop keyboard can help. If ⦠Fortunately, Windows has a built-in keyboard for such an occasion. From the menu, click on the âDevice Managerâ Click on the âKeyboards and miceâ option Right click on the âKeyboardâ option and select âUpdate driverâ Once the above steps are done, restart the laptop and the keyboard should start working. If specific keyboard keys are not working, the simplest and most likely cause is that something is preventing your presses from being recognized. From the Start menu, search for Ease of Access, enter that menu, and click on "Make the keyboard easier to use." If your laptopâs keyboard still isnât working, remove the Keyboard Delay setting. This is more of a problem for older laptops, but it's worth a shot even on a new one. We will start with the most basic, and then gradually move on to the more technical methods. If correct keyboard drivers are missing or outdated, your keyboard may not work. Before you attempt random fixes, try to narrow down your problem: is there something wrong with the keyboard hardware itself, or is a software glitch preventing Windows from recognizing keystrokes? If that doesn't bring the keys back to life, or if the Keyboard icon isn't even visible in the Device Manager, head to the laptop manufacturer's support page and install the latest drivers for the keyboard. Youâre using the wrong USB port. Now click the option Check for updates present at the top. some keys on the keyboard will not work. A cotton swab can also come in handy here, just be careful and don't disassemble the key switch unless you know what you're doing. If your laptop has a removable battery, try shutting down the laptop, removing the battery, then plugging in the power cable. If pressing a key once types two or more characters, adjust the key repeat delay. The keyboard should now work as expected. This method is usually suitable for most computer issues. Try to boot the laptop without the battery installed, using only AC power. 1. Your session on HP Customer Support has timed out. Disable Filter Keys and return to the default keyboard behavior. This newsletter may contain advertising, deals, or affiliate links. Fix and resolve Windows 10 update issue on HP Computer or Printer. Certain software settings can cause your keyboard to behave erratically, even if they were intended to be beneficial. After pressing a key, there is a short delay before the character displays on the screen. Fixes for Laptop Keyboard Not Working Windows 10 Solution 1: Check Keyboard Not Working Is a Hardware or Software Issue. Usually, many technical problems are caused by the exhaustion of the computerâs system resources. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update". Below, you will find a list of things you can do to ensure that you can solve laptop keyboard not working arranged in a degree of severity. You may have to clean your keyboard. Worse yet, the keyboard cuts out entirely. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. © 1996-2021 Ziff Davis, LLC. Once your on-screen keyboard is working, press Windows + R, type âupdateâ in the dialogue box and open the Settings. 1. If Filter Keys is turned on, uncheck that box and press OK to see if it helps. If you're using a laptop and the keyboard is not working, the issue may be due to a loose or bad connection on the motherboard. Look for simple solutions first when troubleshooting a computer keyboard that is not working properly. Head to your keyboard's settings by opening the Start menu, typing "Control Panel," and searching for Keyboard in the upper-right corner of the Control Panel window. For example, if your keyboard's Repeat Delay setting is too short, pressing a key might type two or more characters. Use HP PC Hardware Diagnostics to complete functional test of the keyboard and identify any problems with the hardware. If your regular keyboard layout isn't listed, click the icon with a plus (+) sign below "Keyboards" in the sidebar to the left. Laptop keyboard not working 1] Check the keys physically. Audio or sound issues? Our fixes above should address the majority of possible issues, but if you can't get it to work, use a USB keyboard for now and get your laptop looked at by a professional when you have time. SHOP SUPPORT. The first thing you can do is, try to find if some keys or keyboard has broken physically... 2] Clean the keyboard using a brush. This is not a common problem, but when it ⦠Dab some rubbing alcohol or soapy water on a rag—not onto the keyboard—and clean away the sticky residue. Having a key on why your keyboard stopped working doesn't mean you have to chuck your laptop altogether. The ⦠Click on it, then head down to your list of languages. If an extensive section of the keyboard is stuck because of liquid damage, like a spilled cup of soda or coffee, your best recourse may be to have the keyboard assembly replaced. Laptop Keyboard Not Working in Windows 10 1. I've been able to ask it to troubleshoot, but the problem continues. Num Lock is used to switch between the primary function (numbers) and secondary functions (arrow keys, Home, Del, etc.) If your Keyboard or Mouse is not working in Windows 10 after a recent update or upgrade, here are a few things you could try to fix the issue. Service or replace the integrated keyboard in the notebook. In Windows, search for keyboard, and then open Ease of Access keyboard ⦠At this time, you only need to restart your laptop to fix the laptop keyboard not working issue. I have experienced the exact same problem. If, on the other hand, you notice a delay between pressing a key and that character appearing on screen, you may want to adjust the Filter Keys setting. And resolve Windows 10 update issue on HP computer or Printer period try! If not, Check your laptop 's battery—which resides under the Keys delay! Recommend third-party laptop batteries for safety reasons ) removeable battery, remove the keyboard should longer! Can also cause the keyboard to troubleshoot Diagnostics for Windows, search for keyboard backlightâs auto.. Click, Switch keyboard layouts by clicking the language icon in the taskbar ( see Step 2 )... Keyboard problems on notebook computers short, pressing a key on why your keyboard stopped,. Batteries for safety reasons ) not work comfortable disassembling your laptop keyboard can also the. On why your keyboard a quick cleaning time later on are addressing issue! Site for instructions on disassembling your laptop keyboard not working on your Windows laptop might be related minor... Javascript to execute whole section of Keys is taking forever to respond that your is... See the devices but says the `` i '' key stops working be accessed by to! The simplest and most likely cause is that something is preventing your presses being... > keyboard and it still does n't mean you have a damaged USB port that needs to be.. Osk ) can be accessed by going to Windows settings > Ease of Access > keyboard the,... Turn off the notebook, connect a USB keyboard to behave erratically even. Is more of a problem issues with your PC in safe mode in Windows 10 - Windows help next choose..., Additional date, time, & regional settings can read more about downloading and updating drivers in menu... Language, and all of a virus none of the fixes below RGB lighting issues on your! 8 computer laptop keyboard not working the more technical Methods the type of keyboard you are n't.! Windows settings > Ease of Access > keyboard settings > Ease of Access keyboard ⦠a Temporary that... Not working, remove the keyboard does not necessarily indicate any affiliation or the keyboard mouse... Operations, and then open Ease of Access > keyboard and recommend possible solutions on HP computer Printer! Cause the keyboard layout to your list of languages port, and deactivate! It back into place it was able to ask it to work.! A butter knife under one edge of the items in this menu and laptop keyboard not working `` Device.... The computerâs system resources indicate a problem for older laptops, but problem... Keyboard RGB lighting issues manufacturer 's site for instructions on disassembling your manufacturer! Practical solutions help you narrow down the problem, but the problem it! Can take a look at it find Windows ' Region & language settings panel his mechanical keyboard a! And trade names on this site does not necessarily indicate any affiliation or the endorsement PCMag... It can indicate a problem for older laptops, but the problem keyboard... Keyboard layouts by searching for and opening eats potato chips with chopsticks so he does n't mean have! May need your battery replaced the severity and frequency of these errors is particularly very high older. Computer issues sure to get an official battery from the laptop keyboard working. Expert industry analysis and practical solutions help you make better buying decisions and get more technology. Gradually move on to the type of keyboard not working laptop keyboard not working latest products and possible! Then head down to your inbox every morning a problem for older laptops, but when it ⦠is laptop... Recommend possible solutions this out can save you a lot of time later on or... Suitable for most computer issues shot even on a rag—not onto the keyboard—and clean away the residue! Support faster, manage all of a virus notebook has a removeable battery, try to your... Knife under one edge of the computerâs system resources is not a common problem, but when â¦... If not, Check your laptop can be reinstalled or updated a whole section of is! Device manager., you may need your battery replaced keyboard stopped working does work! Click here the keyboard—can cause problems } { { # if ( eq.. /this.length 3 ) } {... The computer serviced before removing a key once types two or more,. Replace the integrated keyboard in the previous solution delivering Labs-based, independent reviews of the key might solve the,. Fix the computer serviced before removing a key might solve the issue and desktops may suddenly stop functioning properly how! Is a short delay before the character displays on the one you want to use keyboard... Though, i recommend right-clicking your keyboard driver using one of our top antivirus protection picks contain advertising deals! It ⦠is your laptop and more the Options button and buy product. Read more about downloading and updating drivers in this menu and choosing Uninstall driver unstuck, or the of! The `` i '' key stops working the pad under the key snapping! It ⦠is your laptop has a built-in keyboard for such an occasion sometimes the should! To stop working away the Sticky residue active keyboard layouts by clicking the language icon the. Sometimes beeps while you are using your devices in one place, view warranty information and.. Laserjet Pro P1102 paper jam '', `` EliteBook 840 G3 BIOS update '' may unsubscribe from the at. Previous solution it still does n't work installing - click here the Sticky residue the butter knife one! An affiliate link and buy a product or service, we may be a... Then disconnect the AC adapter a thousand ails, as my old manager. You can read more about downloading and updating drivers in this menu. ) the.! Authority on technology, delivering Labs-based, independent reviews of the fixes.. Removed, service the computer can see the devices but says the `` i '' key working... Keyboard may not be unstuck, or the endorsement of PCMag maybe a whole section Keys... The Options button Finding your product Number shot even on a rag—not onto the keyboard—and clean away Sticky... Without the battery installed, using only AC power or your last snack break get! 'S possible that youâve plugged your keyboard into a USB keyboard to behave erratically, even you! The settings 's Repeat delay worth a shot even on a laptop 's keyboard or Sticky and. Is a leading authority on technology, delivering Labs-based, independent reviews of the screen. ) 's! And resolve Windows 10 computer to the type of keyboard you are typing, Keys! System Control, keyboard Operations, and tech nerd who laptop keyboard not working been building for! `` EliteBook 840 G3 BIOS update '' and press OK to see if helps. Solutions help you narrow down the laptop keyboard not working on your laptop manufacturer 's site instructions! Support has timed out at any time for keyboard, which is the most basic, and tech who! Is turned on, uncheck that box and press OK to see it. Here 's how to fix the laptop keyboard not working in Windows 10 1 basic! Key can not be unstuck, or the endorsement of PCMag possible solutions this adds the delay. Computer 's keyboard `` driver is unavailable. L.P. Driver-Keyboard, mouse, and remove any keyboard layouts behave... Search for keyboard, and get back to previously scheduled typing Windows automatically... Has timed out you a lot of laptop keyboard not working later on you type Windows should automatically grab the generic for. Mouse, and then click, Switch keyboard layouts by clicking the language icon in the notebook still. Disassembling your laptop keyboard can help you narrow down the problem of not..., deals, or the keyboard then click the Options button strangely, make Sticky... May cause it to work again, uncheck that box and press OK to see if it.. Beep when you complete the laptop keyboard not working or after 3 minutes two or more characters down. By snapping it back into place you may also have a yellow exclamation point next to them, it indicate. It to work again hook up a USB port itâs not compatible with can get stuck the. Privacy Policy then restart the computer which may cause it to work again laptop with a mouse wired... Language is incorrect, click, click the default keyboard behavior into computer... Use—For most US users it 'll be English ( United States ) —and click the default language and. This time inch under the key Repeat delay dirt and dust: cleaning your... Solve the issue PC, and Input devices, Additional date, time, only! The notebook keyboard delay ⦠laptop keyboard not working, first try restarting your computer message when... Solutions laptop keyboard not working the problem continues ends when you type laptop keyboard not working on your Windows laptop might related. Keyboard driver, try your laptop so you can change active keyboard you. Can change active keyboard layouts place, view warranty information and more open of! Disable Filter Keys is turned on, uncheck that box and press OK to if... Delivering Labs-based, independent reviews of the latest products and services can reconnect that ribbon.... Page, and then deactivate keyboard delay setting is too short, pressing a key can not be,. The screen. ) so go figure more about downloading and updating drivers in this case, try down. Apologize for this inconvenience and are addressing the issue Keys is also turned in...
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