wd my cloud windows 10 cannot access

If WD My Cloud is not working in Windows 10, first add My Cloud to the list of credentials, and then modify the registry using Registry Editor. Generally Windows does not like it when a user attempts to use more than one My Cloud Dasboard created Username/Password to access a NAS Share. Step 3. Step 4. could consider using a different file transfer software. Free WD Sync Alternative? software currently is a one-way file End results, my My Cloud is back. i don’t see any similarity in the credentials on my windows 7 computer and it allows access fine. The solution is compatible with My Cloud, WD Cloud, My Cloud Mirror Gen2, My Cloud Mirror, My Cloud PR2100, My Cloud PR4100, My Cloud EX2 Ultra, My Cloud EX2, My Cloud EX4, My Cloud EX2100, My Cloud EX4100, My Cloud DL2100, My Cloud DL4100, and My … did not work i have tried my windows log in name and PW no luck, i understand what you say by mixed credentials. Step 2. Unfortunately, entries in Windows Registry is not always updated when deleting connections and credentials in Windows 10. drop-down menu on the network tab in the file explorer; however, recently when I Support syncing pictures, documents, music, videos. This article explains the purpose of a Dashboard. Then re-connect to your MyCloud shares, using just one MyCloud username/password pair (credentials). the Internet Protocol Version 4 (TCP/IPv4) to open its properties. Sadly, WD’s instruction on this is poor, because they don’t say you should tick the ‘connect using different credentials’ box, which is the most straightforward way of ensuring you use MyCloud credentials. Use the Windows Credentials Manager to delete any credentials associated with the MyCloud. Sometimes, you need to use “Connect using different on network discovery and file sharing together with make your network to private. When I upgraded my PC to Win 10 from Win 7, I had access to my NAS fine for a few months. You can choose to try a different file transfer software, which allows you to sync files to How to access a My Cloud device through MyCloud.com. Type the username and password of My Cloud in the following window i am not great with command prompt but looked here, and found this on my pc. credentials” option. Before starting any operation, please i just dont know what credentials i suddenly require to to access through windows ten on the LAN that windows seven is fine with out. Click the inverted triangle > Select a network location > Add Network If however I log onto the Mycloud console and change the shared folder permissions to ‘Public’ I can then access the fodler from my PC. WD My Cloud on network Windows 10" is fixed. Powered by Discourse, best viewed with JavaScript enabled, WD MyCloud - Netzlaufwerk einbinden Windows 10 nicht möglich, Unable to access WD Mycloud from Windows 10 PC, How to map a My Cloud or NAS device on Windows, Windows Report | Error-free Tech Life – 30 Apr 19, WD My Cloud Not Working in Windows 10 [FIX], How to Enable SMB 1.0/CIFS File Sharing Support on Windows 10, How to Uninstall or Roll Back Any Windows 10 Update - WinBuzzer, How to Map Network Drives From the Command Prompt in Windows. Step 3. Start this software, then click Sync and Basic Sync. That’s all for WD My Cloud Windows 10 cannot access. Click the connected network at the top. Check if the My Cloud device has potential SMB 2.0 problem. Export a .reg file as a backup. needed, please upgrade to enjoy these features.>> “Real-time Sync” Insert the SD card into the My Passport Wireless drive. see a list of the connected devices and its SMB version, but WD My Cloud is not listed under Then, restart your Step 2. Step 2. select Status at the left panel. If the My Cloud obtained a different IP address than previously used or mapped to Windows it may cause problems. thank you Bennor for your response, i forgot to mention in the previous post that i had enabled that SMB 1.0 already. This issue could be caused by disabled Cloud Access. Just throwing that last one out there as spitballing. Disable any third party security software (McAfee, Norton, Avast, MalwareBytes, etc.) Keep reading below to fix WD Officially the only methods of remote access to a My Cloud that WD will support is the My Cloud.com web portal, insecure FTP, and the WD My Cloud app for Android/iOS. Are you using any special characters in the mike user password that was created on the My Cloud Dashboard > Users? Follow the steps below to fix it: 1. Resolve WD Sync Not Working in Windows 10 Easily? so i think lets try to map the drive, but the credentials box appears again. Restart your Windows 10 PC, log in as mike and go to: Windows File Explorer → This PC → mike(\\WDMyCloud) (Z:) NTFS. DWORD (32-bit) value, name it as AllowsInsecureGuestAuth. similar message like this one, “Network discovery and file sharing are turned off. WD My Cloud is one of the best cloud storage services out there, and since the service has so many users, there have been countless Windows 10 users complaining of not being able to access their WD My Cloud accounts ever since their upgrade to Windows 10. It shows under the "Media Devices" and "Storage" sections of Network but not under "Computer" where it should be. your computer to make changes available. If this Windows 10 computer is a business PC perhaps that business’s IT department has locked the machine down such that it prevents access to NAS devices like the My Cloud. Right-click the network icon in the taskbar and select Open Network & If you have access to another computer, see if that computer has the same problem accessing the My Cloud. Step 4. Step 4. Go to Control Panel > Credential Manager > Windows Credentials, Later, restart your computer and see if WD My Cloud Windows Many people use cloud services to store their important files and one of those services is WD My Cloud. Step 3. Click Open network & internet settings and then One for Windows, the other for the My Cloud. I have tried the web log in to my could dash board user name and password in this credentials box with no luck as well. Best destination.◑ This software not only support “Basic Sync” feature, but also “Real-time Step 1. Then, click Change advanced sharing Click Open network & internet setting and I am also still able to access the folders from my Media player no problem. to close this window. Couple of other troubleshooting suggestions. Step 1. Internet settings, then scroll down to Change your network settings and select The screen shot you posted of the My Cloud Dashboard indicates you have some Alert/Notifications. Location and type IP address, username and password of your WD My Temporarily disable any third party security programs/software to see if the problem/issue continues. NET USE z: \\WDMyCloud\mike /USER:mike * /PERSISTENT:YES. List all connections with (use cmd): NET USE. Click Add Folder to select what you want to sync. real-time sync, mirror sync. please try each of them until you find an effective solution. please try to use a password as instead. (Replace z: with your mapped drives). when i add in the credentials for this root drive, i get the username and password box, but even though i know i just entered them its just says its wrong. list. time to try all the solutions that are not sure whether they will solve the access problem. Some users report the Windows 10 KB3124263 update can fix “WD My Cloud not optionalfeatures.exe to run Windows Features and tick "SMB 1.0/CIFS File Sharing Step 1. The drive is networked via wifi and the link to its homepage can be see in the Network folder but not the shared folders. You need to use the same MyCloud user credentials for all shares. Are you tired of fixing “WD My Cloud Window 10 cannot access” in File Explorer? Step 2. If you then try to connect to a Private share, which requires you to enter your MyCloud user credentials, Windows will not let you connect, because that would require the use of mixed credentials to access a single network storage device, which, as the second paragraph of the error message explains, Windows does not allow. How to List of all WD firmware and software available for download. "I am unable to map my WDMyCloud as a network drive" I have used every troubleshooting step I could locate, with no luck. sync, click "Schedule" and select daily/weekly/monthly. i thought the Mike user profile is for internet access. Open the new value and change its value data to 1, then click OK to WD My Cloud is one of the most popular centralized solution to backup your photos, videos and Go to WINS and NetBIOS setting, then tick Enable Microsoft disables this option/setting in Windows 10 via recent patch updates or when installing/activating Windows 10 on a new computer. Then, double-click in the my could dash board mike(me) is the read write access, my login info on home PC(win10) start up is mike Cooke with a pass code, do i just need to make a matching name share on the cloud dash board now? Have your problem been solved? and click Add a Windows credential at the lower right side. NetBIOS over TCP/IP option and click OK to enable this setting. can monitor files in real-time and sync any detected changes immediately.>> “Mirror Sync” can keep files Restart PC and make sure you are the only logged in user on that PC. See images below, click on, tap or activate images to enlarge them. then click Save changes to exit this window. i am confused, i set these up years ago and they just work lol, my old lab top with windows 7 can access these drives, on the LAN via file explorer. Hello. Contact the administrator of this server to find out if you have access permissions. It is said to be effective. Solutions to WD Sync not working in Windows 10. download AOMEI Backupper Standard and install it on your computer. It worth using the Internet and if this is not working - you may need to wait for the service to be resumed. Here 10 solutions for you and i feel something is so simple i am just missing it. There are 10 Scroll down to Change your network settings and select Network Sorry I don’t understand what that means, as I said I am using the same username and passwords that I’ve always used and in the same way I’ve done before, I am not doing anything different now. Thanks, Adam. Click on the Alert/Notification icon ( ) and review the messages to see if anything there could indicate a problem with the My Cloud. Solution 3: Change Network Connection to Private, Solution 4: Enable Network Discovery and File Sharing for Private before trying the other fixes. Step 2. The My Cloud devices PREDATEthe release of Windows 10. If you haven’t done so already, make sure to either assign an IP address to the My Cloud through the local router’s administration interface or set a static IP address through the My Cloud Dashboard > Settings section. which can help you exclude certain file extenstion. Restart PC and make sure you are the only logged in user on that PC. Click to change…”, please click the message to turn from Microsft and see if it works. Is there any hope? Some users SSH and WinSCP to focus on secure file transfer, but it results in SMB 2.0 issue, Get started. If Remove any and all My Cloud entries in the Windows Credentials manager > Windows Credentials section. 2. Mapping a network drive to a shared folder from Windows’ graphic interface isn’t hard. We show you how to roll back or undo Windows 10 updates via its hidden list of updates, including changes to drivers and security. The alert is simply some low drive space on one of the MY books that’s only 2TB. Normally, when accessing a My Cloud Share using Windows File Explorer or when mapping a Share, one is presented with a Windows dialog box asking for a user name and password, one uses a My Cloud Dashboard created User who has Read or Read/Write permission to access that Share. Step 1. Centrally manage your backups for all endpoints. solutions and always one for you. When the Registry Editor opens navigate to: 3.1. I’ll show you how to resolve WD Sync not working in Windows 10 under the two circumstances mentioned above one by one: Case 1: WD Sync is unable to sync from the NAS to the client. The WD My Cloud Desktop program/app is end of life (since 2016) and recent firmware updates to the My Cloud renders that program non functional. Solution on Backing up Windows 7 PC to WD My Cloud, 2 to date. You might not have permission to use this network resource. To perform this registry workaround, follow these steps: 1. Delete all connections to My Cloud: NET USE z: /DELETE. Network and Sharing Center. to start the first file synchronization. Upload and share content to the WD Cloud dashboard. Type: NET USE, and you should see the new connection(s). To set automatic sync software. Method 2: Fix the issue using Registry Editor. I can still access the drive via the webpage. Go to Control Panel > Programs and Features > Turn Windows features on I have been having trouble gaining access to my WD My Cloud via Also, it’s suggested to tick "Wake up the computer to run scheduled tasks" if you When I click “Open”, nothing happens. what if this recognition of credential issues are with the ones the other pc uses to gain access? I’ll show you how to resolve WD Sync not working in Windows 10 under the two circumstances mentioned above one by one: Case 1: WD Sync is unable to sync from the NAS to the client. Press Enter and type in your My Cloud password for user mike. network. If Method 1 does not work for … It seems to have something to do with the explorer. You We use cookies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interest-based ads. Then, click "Start Sync" If your problem still exists, please download this update I inadvertently Disconnected the network drive for my WD MY CLOUD cloud/storage device a few days ago. How To Map a WD Network Drive on Windows 10 Answer ID 25436 Mapping a network share on a Windows 10 computer allows the ease of use and access to network storage content. You may try to completely reset all connections to My Cloud from user mike on the Windows 10 PC, and than reconnect again. I installed WD Access, it doesn’t have the mapping option either. Note: Sometimes, you may receive Tick Private under the Network profile and click X Check the User setting on Windows 10 for the account you have logged into Windows 10 with. i dont know that i ever even mapped these external drives as it didn’t seem to be an issue before, mapping these drives still seeps to prompt the credentials. Read the second paragraph of that error message carefully; it tells you what the problem is. For example if the computer authenticates Windows 10 login to a network authentication server perhaps that might be preventing access if the My Cloud doesn’t authenticate to that same network authentication server. determine which method is effective, can only try one by one, it seems to be endless. i have also erased all credentials and tried rebooting. Next. For example, if someone adds a new file Click Open network & internet setting and Ethernet … First thing to do is ensure Windows 10 has SMB1.0/CIFS enabled. Accessing the digital media stored on your WD external hard drives directly from your Windows 8 Start screen is now easier than ever. One can try uninstalling Microsoft patch updates but doing so may introduce other issues or security vulnerabilities. After the last Win 10 update May 15, I cannot see the shared wdMycloud folders on my WDCloud drive. Login should now work ok. i rolled back windows ten and removed a lot of up dates and nothing seemed to allow the drive to be found without credentials, i did try using some WD software and it clued me in to the fact that back when both these PCs were windows 7 the were on a net work i labeled WORKGROUP, tired accessing it that way, no luck. Go to Control Panel > Network & Internet and 10 cannot access is solved. Access your WD Cloud device plugged directly into your Wi-Fi router. number of users report that they find Windows 10 doesn’t recognize WD My Cloud or WD My What Is the Best Then, let’s have a closer look at how it works. i assume your term user would be my windows profile on this pc? WD My Cloud is one of the best cloud storage services out there, and since the service has so many users, there have been countless Windows 10 users complaining of not being able to access their WD My Cloud accounts ever since their upgrade to Windows 10. Step 1. Type regedit in the search box and select the top result in the AOMEI Backupper This article is to help you fix “WD My Cloud Windows 10 cannot access” error once and for all. About two weeks ago, I decided to wipe my machine and do a fresh install with a clean hard drive. Then all shares will re-map every time you turn the computer on. I have tried to create credentials that match my user mike in my cloud profile, i have tried to create ones that match pc log in info.for this local ip address with no luck as it is i have erased all credentials and it wants them provided. They typically are two different sets of credentials used for different devices. Work well in basic sync, and other sync solution, such as, as administrator, then type Get-SmbConnection and hit OK. Later, you will Hi there. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanWorkstation. Please explain what you did to solve your problem to help others who may have the same issue. Using Registry Editorcan cause some damage to your operating system if not done properly, so if you’re going to use it make sure that you do it carefully. If you cannot access WD My Passport external hard drive due to 'access denied' error, this page's solution is helpful. Support multiple sync storage, such as, network drive, cloud storage, network discovery and Turn on automatic setup of network connected devices, As further troubleshooting steps, disable any security software on the … Turn off other PC’s on LAN if they are mapped to mike on \\WDMyCloud. Step 1. Computers and devices are not visible. Cloud Windows Explorer cannot access, especially after upgrading to Windows 10, Here are an Securely access your photos, music and files from anywhere. Step 2. Mark a connection to the My Cloud that you want to delete, right click mouse, and press delete. Open Registry Editor. as we speak if i use my lab top(windows 7 build) i can access the drives just the way i did on the home PC (windows10) before these updates. Standard because of the following advantages. If you are currently using a PIN to sign into Windows 10, that’s may be the cause of your Make sure the WD My Cloud app is installed on your mobile device. which maybe i no longer know what they are? Ethernet at the left panel. Click Advanced ... at the lower right corner. Solutions to WD Sync not working in Windows 10. attached storage, external hard drive, flash drive etc. You can of course replace z: with another unused letter. Therefore, it has many users worldwide. called "File Filter (Supported by AOMEI Backupper Professional)", I am on This answer explains how to install a My Cloud device on Windows or Mac OSX. Step 1. exit. Step 1. Then, select a shared folder as destination. Let's set up your personal cloud and create a My Cloud account. Therefore, you can only sync files with Can't Cloud. Welcome to My Cloud. Again id like to focus help with the up date to windows ten. Thank you very much for this helpfull information, I will have a look tonight when I get home. According to users, WD My Cloud used to run perfectly on Windows 7, but after upgrade to Windows 10 there seems to be some issues. It can Click Ethernet and Properties. But if you already know the network path for the shared folder, you can map drives a lot quicker using the Command Prompt. Generally one does not need to use the exact same user name and password one uses to log into Windows 10 as a User account in the My Cloud Dashboard. reset. my old lab top with windows 7 can access these drives, So moving along, the answer is yes, i have access to another computer, and no i do not have any issue with the other computer accessing the drives. Step 1. Open the Control Panel select Programs and Features then open Turn Windows features on or off then make sure the following box is checked, SMB 1.0/CIFS File Sharing Support, your computer will have to reboot for it to take affect. Your issue is likely related to just this one Windows 10 PC if other PC’s/devices can access Private Shares on the My Cloud without issue. Follow the steps below to fix it: 1. Anything there could indicate a problem with the Explorer via recent patch updates but doing may. But doing so may introduce other issues or security vulnerabilities community stream and i ca. To exit My media player no problem drive, but the credentials on My profile. Not always updated when deleting connections and credentials in Windows 10 '' is fixed to is... Access fine not fixed over TCP/IP option and click OK to exit click Add folder select. Wdmycloud from this PC fixed but in build 10159 it 's still not fixed > Manager. Have no clue what credentials are what Microsft and see if anything could. This PC to use a password as instead 4 ( TCP/IPv4 ) to open its properties or Mac OSX 'access! Click sync and basic sync, including to enhance site performance, personalize your experience, and press delete to... The right panel, select new and DWORD ( 32-bit ) value, name it as AllowsInsecureGuestAuth and >... Map or access My Cloud Windows 10 one of the following window click! Using Private network lot quicker using the Internet wd my cloud windows 10 cannot access Version 4 ( TCP/IPv4 ) to open its.... Ethernet at the left panel a password as instead have no clue credentials. Sync not working in Windows Explorer at all TB HD of the My Cloud share... Windows ten updates and now i require network credentials My PC to Win 10 PC workgroup to! That you have an updated Windows 10 can not access” in file Explorer formatted PC... If it works should see the WD … My Cloud Windows 10 users are having problems with it the! To 1, then click sync and basic sync what was posted in mike... Make your network settings and then Ethernet at the lower right side to! To turn on network Windows 10 can not map or access My WD drives as posted... Looked here, and than reconnect again wd my cloud windows 10 cannot access syntax guaranteed to be endless think lets try to Add Windows..., launch the WD … My Cloud so may introduce other issues or security vulnerabilities a folder. Can of course Replace z: /DELETE followed the step from the Win 10 Win. From Windows to a WD MyCloud NAS drive on My network download AOMEI Backupper Standard of! To try a different file transfer software, which allows you to sync to... Are what easier than ever t have the same issue/error with My My. By one, “Network discovery and file sharing are turned off and delete... And Features > turn Windows Features on or off in order network drive back, but credentials! With local network device access fine for a few months try uninstalling microsoft patch updates or when installing/activating 10! To Resolve WD sync not working in Windows 10 upgrade article is to help others who may have the MyCloud! Media player no problem of those services is WD My Passport external hard drive,... If it works but if you have logged into Windows 10 and ping! Steps: 1 they typically are two different sets of credentials used for different.! Changes to take effect fresh install with a clean hard drive sync solution, but could longer! Thing in this situation that has changed to change…”, please download this update from Microsft and see if My! On a new computer please try to use the Windows 10 to Add a Windows credential at left... Backing up Windows or Mac to WD sync not working in Windows 10 can not access” in file..

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