We saw no elevator, so folks with physical ailments may have trouble getting up the stairs. The best destination in Southern Nevada to meet with friends and family for an elevated dining experience. Thanks Again, Marc Nelson General Manager. Weddings & Events. This is not the case. See 422 traveler reviews, 227 candid photos, and great deals for The Retreat on Charleston Peak, ranked #1 of 1 hotel in Mount Charleston and rated 3 of 5 at Tripadvisor. Fairly expensive to dine or purchase food items for your hike. Ceiling tiles missing in the first floor corridor, the entry mats were dirty and. Does The Retreat on Charleston Peak have any great views? Stay at this 3.5-star ski hotel in Las Vegas. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Keep moving if you want even an average room. Yes, guests have access to meeting rooms and a banquet room during their stay. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. My white socks were gray on the bottom. Beware of the $35 early check in fee even if you show up at 3pm when check in is at 4pm. A romantic spot, Dear Fagelman, Glad you were able to get away from the hot temps of the city. The manager's response was a form letter, and one that is the stock answer given to address any complaint from no crib in a room to poor service. Own or manage this property? Taxes and fees that are shown are estimates only. Specialties: Set against Mt. The resort is approximately half way up Mt. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Two very pleasant men came and fixed the heat. 2275 Kyle Canyon Rd, Mount Charleston, NV 89124, Upon arrival staff was complaining about a guest My room was not ready when I arrived Room smelled like cigarette Very unorganized in their restaurant Rooms do not look like their website pictures Would not stay here again, As locals it was a huge disappointment to see what management has allowed to transpire at this once wonderful hotel. Book Your Event. Enjoy free WiFi, free parking, and a restaurant. Discover genuine guest reviews for The Retreat on Charleston Peak along with the latest prices and availability – book now. We went down for the CRBR. Claim your listing for free to respond to reviews, update your profile and much more. No Longer Available. It seemed as though the entire hotel guest rooms were jammed onto the first floor even though we are currently at a 25% capacity mandate. This page has the guest reviews for The Resort on Mount Charleston. I couldn’t describe how atrocious this stay was for myself and our family. I wouldn’t choose to return in its present state. Traditional style for National Parks, abundant use of wood & stone, many fireplaces throughout property - 35 miles from Las Vegas. Book The Retreat on Charleston Peak, Mount Charleston on Tripadvisor: See 420 traveler reviews, 227 candid photos, and great deals for The Retreat on Charleston Peak, ranked #1 of 1 hotel in Mount Charleston and rated 3 of 5 at Tripadvisor. $49 for a One-Night Stay and $20 Breakfast Voucher at The Resort on Mount Charleston (Up to $99.90 Value) 4 ratings. The buffet was absolutely not edible and we never received most of the drinks or appetizers ordered. Stunning mountain views; 30 minutes outside of the city; Average temp. There was also a $75 hold on my VISA when we arrived, for incidentals. We were surprised to find the pond out front had been filled in with sand and gravel and not at all what the internet pictured. Fairly expensive to dine or purchase food items for your hike. Ratings: Staff [8.5] - Cleanliness [7.3] - … Only 3rd floor has small balconies. I take very seriously all of the comments, both bad and good. The setting is stunning and the common areas are decent. I am hoping that you will come back and experience fall and winter up here as you will find less bugs during that time of the year up here on Mount Charleston and the change in color during the fall is incredible, and the snow up here during the winter is breathtaking. The Retreat on Charleston Peak: Close to Las Vegas, But a World Away I really enjoyed my stay. more. While we had an AWESOME and romantic time, the room was average and somewhat dingy. Beautiful scenery of the mountains from our 3rd floor balcony and the resort had a mountain resort feeling. Check out is 12 Noon. more. property in need of major renovation . Ours was extremely derelict and in great need of renovation. Please know that we will be sharing your comments with our entire Food & Beverage staff in an effort to improve our food quality and service. Book The Retreat on Charleston Peak, Mount Charleston on Tripadvisor: See 422 traveller reviews, 227 candid photos, and great deals for The Retreat on Charleston Peak, ranked #1 of 1 hotel in Mount Charleston and rated 3 of 5 at Tripadvisor. The room was charged to my VISA when I made the reservation, a month prior. i4vegas.com has 50 reviews with an average overall rating of . Traditional style for National Parks, abundant use of wood & stone, many fireplaces throughout property - 35 miles from Las Vegas. What food & drink options are available at The Retreat on Charleston Peak? Whether you’re stopping by for a beer and a burger after a hike, or dinner and a Mt. Tripadvisor Plus Subscription Terms & Conditions, Hotels near The Retreat on Charleston Peak, Hotels near Mount Charleston Riding Stable, Hotels near Mount Charleston Alpine Resort Golf Club, Hotels near Spring Mountains Visitor Center. Book The Resort on Mount Charleston, Mount Charleston on Tripadvisor: See 415 traveller reviews, 227 candid photos, and great deals for The Resort on Mount Charleston, ranked #1 of 1 hotel in Mount Charleston and rated 3 of 5 at Tripadvisor. the resort on mount charleston hotel mount charleston, hotel on mount charleston, resort on mount charleston, 2275 Kyle Canyon Rd, Mount Charleston, NV 89124. It's rustic and old-school in the way you'd expect an old mountain resort to be. We enjoyed patio dining with our dog. I would rather not hear from the management, than have them think that I am an idiot and actually believe this insincere, and waste of time fluff. The next morning, the solution was to bring us extra blankets- one was a comforter covered with dog hair so no thank you. 422 Bewertungen, 227 authentische Reisefotos und günstige Angebote für Hotel Retreat on Charleston Peak. Resort on Mount Charleston Sold for $4.8 million (Madelyn Reese/Las Vegas Review-Journal) By Eli Segall / Las Vegas Review-Journal June 28, 2018 - 10:02 pm Check-in was at 3:00 pm but, some rooms were not available until after 4:00 pm. Are pets allowed at The Retreat on Charleston Peak? The food and service was decent but limited in choices. Thank you again for your feedback. We are very sorry that your experience in our restaurant was less than perfect. Book The Retreat on Charleston Peak, Mount Charleston on Tripadvisor: See 422 traveller reviews, 228 candid photos, and great deals for The Retreat on Charleston Peak, ranked #1 of 1 hotel in Mount Charleston and rated 3 of 5 at Tripadvisor. The place is very rustic. The venue opened its doors in 1983 and was remodeled in 2005. The trash dumpster is picked up in the rear at 8 am, VERY LOUD! The Resort on Mount Charleston: Stay over at the Resort @ Mt Charleston - See 415 traveller reviews, 227 candid photos, and great deals for The Resort on Mount Charleston at Tripadvisor. Leilani F, Thank you for taking the time to review your stay here at The Resort on Mount Charleston. The showered was orange with mold and sprayed in funky directions. There are instances in the reviews that you have read where this is the case. There are more places to choose from in the Mount Charleston area. Booked two nights here as we were attending a wedding. We went with a group of friends. They are undeserving and have ruined this once wonderful retreat. If given the chance for any guest’s stay, once they report a problem, we address it immediately. Own or manage this property? There is also a late check out fee. I am sorry that you think I am giving stock or form answers to guest’s complaints. From the 30 minute wait in line for check in (after the 4pm check in time) just to dismissively be told our room was not ready, to the filthy rooms with sheets on the floor, wires hanging from fixtures, broken heater units, dirt dust and bugs within the rooms, to the THREE HOUR wait for all of our parties food to arrive to our tables at the restaurant. I think this hotel could be really cool with it's national park-vibe. Tripadvisor Plus Subscription Terms & Conditions, Hotels near The Retreat on Charleston Peak, Hotels near Mount Charleston Riding Stable, Hotels near Mount Charleston Alpine Resort Golf Club, Hotels near Spring Mountains Visitor Center. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. See 424 traveler reviews, 228 candid photos, and great deals for The Retreat on Charleston Peak, ranked #1 of 1 hotel in Mount Charleston and rated 3 of 5 at Tripadvisor. Didn't expect too much by reading other reviews, but it was pleasantly betrayed. The Beach Club at Charleston Harbor Resort and Marina is located in Mount Pleasant, South Carolina. No Longer Available. The venue dates back to 1983. This was by far the most disappointing Christmas for our family due to the absolute neglect of this hotel and their staff. The attention to other details is sorely lacking. My fiancé wrote a review to address inferior food quality, and service. Bei Tripadvisor auf Platz 1 von 1 Hotel in Mount Charleston mit 3/5 von Reisenden bewertet. Our change in staff reflects our commitment to caring for you our customer/guests. If the management was trying to correct as they put it, issues that have guest's upset, then I wouldn't be writing, as our complaint's have been sent in by multiple's of other guests. I am not aware of the issues that you had with your stay here, but if you would like to speak to me about them, please call me at 702-872-5500. If you simply look through the reviews you will clearly see what I am talking about.. Typical Hamburgers, Hotdogs, BBQ Chicken breasts, Potato Salad, Cole Slaw, small Brownies and frosted cake pieces for desert. It has been refurbished in 2005. The filled in pond area (you need to update the photos on your website) in front had a big pile of dog poo when we checked in, (yes this is a pet friendly hotel) It was still there on the day of the wedding reception despite watching staff put tables in this location for the event. See more questions & answers about this hotel from the Tripadvisor community. Restaurant didn't have too many selections which is understandable due to current COVID-19 situation, but the Chicken with creamy rice for dinner and Monte Cresto for breakfast were very good. Priceline™ Guest Score [7.1 Good] 【 The Resort on Mount Charleston Reviews 】 Read reviews by verified guests of The Resort on Mount Charleston in Nevada. Die Preise wurden am 16.11.2020 bei einem Ankunftsdatum am 29.11.2020 errechnet. Marc Nelson General Manager, Great for privacy, but a little average for a Mountain Stay. I am sure that things would have been handled in a much more professional manner then was. Book The Resort on Mount Charleston, Mount Charleston on Tripadvisor: See 415 traveler reviews, 227 candid photos, and great deals for The Resort on Mount Charleston, ranked #1 of 1 hotel in Mount Charleston and rated 3 of 5 at Tripadvisor. Priceline™ Guest Score [7.1 Good] 【 The Resort on Mount Charleston Reviews 】 Read reviews by verified guests of The Resort on Mount Charleston in Nevada. See 424 traveler reviews, 228 candid photos, and great deals for The Retreat on Charleston Peak, ranked #1 of 1 hotel in Mount Charleston and rated 3 of 5 at Tripadvisor. The temperature was in the 40's. The Retreat on Charleston Peak Reviews page on i4vegas.com, The Resort on Mount Charleston is located in Outer Areas West, Las Vegas and is a 3.5 star rated hotel. It's just so sad to see the place run into the ground. Hope it will be upgraded when renovation is completed. Again, I am very sorry. No microwave/fridge, but there was a coffee maker. Located in North Las Vegas, The Resort on Mount Charleston is a perfect starting point from which to explore Las Vegas (NV). Response from MarcNelson, General Manager at The Retreat on Charleston Peak. This is the version of our website addressed to speakers of English in the United States. The remodeling is not the issue. The problem I had with the "resort fee " was that there are no facilities (no pool, spa or gym) so they just charge you that because they can. I am very sorry that I was not the General Manager during your first stay here with us. Taxes and fees that are shown are estimates only. See Full Menu . A member of our group cleaned it up. Our guests praise the restaurant and the helpful staff in our reviews. Dinner and breakfast were mediocre at best! Only problem we experienced in the room was the noise of AC. The staff speaks multiple languages, including English and Spanish. Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking. Yes, free parking is available to guests. Dinner and breakfast were mediocre at best! Hotel Reviews The Resort on Mount Charleston Las Vegas (NV) United States - Useful reviews of this 3 star hotel. 3.5 out of 5 70% of guests recommend. The Retreat on Charleston Peak: Close to Las Vegas, But a World Away light bulbs were missing. We travelled to the Inn from out of state. Claim your listing for free to respond to reviews, update your profile and much more. the resort on mount charleston hotel mount charleston, hotel on mount charleston, resort on mount charleston. Highlights. At 3 a.m. some type of alarm went off in the bedroom, scaring the living daylights out of both of us, then abruptly turned off. Charleston (perfect location). Also, the internet is very deceptive when picturing the rooms. The resort is approximately half way up Mt. They had a. Engineer_Lou, Thank you for your honest feedback regarding your stay here with us at The Resort on Mount Charleston. Also the hotel is not handicap accessible. The Resort On Mount Charleston is set 0.5 miles from Silent Heroes of the Cold War National Memorial, and boasts a casino, a sunbathing terrace and a patio. I am sorry you did not find our resort up to your liking. Let us host your upcoming event! We are glad you joined us for our Labor Day BBQ. This is the version of our website addressed to speakers of English in the United States. Thank goodness! Charleston Coffee on a snowy day, choose from our wide variety of delicious plates. It is extremely unfortunate that the management and staff at the time did not properly take care of this terrible situation and make it right. Yes, pets are typically allowed, but it's always best to call ahead to confirm. The Retreat on Charleston Peak, Mount Charleston: See 422 traveller reviews, 227 photos, and cheap rates for The Retreat on Charleston Peak, ranked #1 of 1 hotel in Mount Charleston … See similar deals. Charleston (perfect location). Wi Fi is offered in the rooms along with a safe deposit box, a cash machine and truck parking, available on site. The room was decent with Apple TV and free Wi-Fi. On night one, we had no heat. Charleston’s peaks and vistas is Canyon Restaurant at The Retreat. Stayed 1 night during this labor day weekend. Please see our partners for more details. Don’t expect to open the window as ours was broken. The Resort on Mount Charleston. The outdoor BBQ Lunch ($15 each - included) was OK but nothing to write home about. Ab 97€ (1̶2̶5̶€̶) bei Tripadvisor: Hotel Retreat on Charleston Peak, Mount Charleston. Close to all of the hiking trails. Live Weather Cam. I understand that you still harbor ill feelings towards our resort due to your first stay with us. 24,145 were here. It seemed dirty and dated. Which room amenities are available at The Retreat on Charleston Peak? Beautiful scenery of the mountains from our 3rd floor balcony and the resort had a mountain resort feeling. Select Option. Guests will also appreciate proximity to Silent Heroes of the Cold War National Memorial, which is 800 metres away. Our goal is for customer satisfaction, but if an issue arises and we are not aware, it makes it very difficult to correct. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I will pass on your great comments regarding the service and staff to my entire team up here. Is parking available at The Retreat on Charleston Peak? were. 2 out of 5. by A verified traveler Posted Jan 5, 2021 . I would write a review, but what's the point? Now $96 (Was $̶1̶3̶4̶) on Tripadvisor: The Retreat on Charleston Peak, Mount Charleston. Perfect location, Beds, pillows, bathroom! 24,588 were here. The room itself had very low ceilings. Welcome to the Retreat on Charleston Peak. Daily housekeeping, fireplace, 24-hour front desk, facilities for disabled guests, car park are on the list of things guests can enjoy. I must have killed 20 flies! Please accept my most sincere apology for your stay with us last year. The Retreat on Charleston Peak Reviews 3.5 out of 5.0. The Resort On Mount Charleston is situated in mountains, about 2.2 km from Fletcher Canyon and features ironing service, porter service and shopping service. $99. Now $115 (Was $̶1̶8̶9̶) on Tripadvisor: The Retreat on Charleston Peak, Mount Charleston. There are more places to choose from in the Mount Charleston area. They will truly appreciate the recognition. Third floor rooms have a balcony but there is no elevator in this hotel. We had a balcony room on the third floor. When I originally called they said the room would be one price, then there was an upgrade charge for a room with a balcony, then they had the nerve to charge us a "resort fee". Close to all of the hiking trails. We ate at the resturaunt in the resort and although the staff was wonderful and the prices weren't bad the food was not great. We are even happier that the two of you had such a great romantic getaway up here at The Resort on Mount Charleston. There are many times however, that a guest will not tell us of their experiences and this does not give us the opportunity to correct them. The beautiful floor to ceiling windows were dirty enough to obscure the view. We will never return while this hotel is under this management. Does The Retreat on Charleston Peak offer any business services? We paid a premium for the balcony room on the 3rd (top) floor, and and extra 35 dollars for champagne and chocolate covered strawberries. Which popular attractions are close to The Retreat on Charleston Peak? Nearby attractions include Spring Mountains Visitor Center (0.3 miles), Mary Jane Falls Trail (4.4 miles), and Cathedral Rock Trail (3.3 miles). What are some of the property amenities at The Retreat on Charleston Peak? The Resort on Mount Charleston im Detail Das in der an Sehenswürdigkeiten reichen, kasinoreichen, nachtaktiven Gegend von Las Vegas (NV) sehr günstig gelegene The Resort on Mount Charleston eignet sich perfekt, um einen anstrengenden Tag in entspannter Atmosphäre ausklingen zu lassen. My wife and I had a wonderful get away from the horribly hot Vegas Sun, traveling to the beautiful Mount Charleston for some "Mommy/Daddy" time away from the kids. I would like the opportunity to listen to your concerns. When we left the door open on the balcony the room filled with flies. The Retreat On Charleston Peak - Resort On Mount Charleston is a 3-star venue located in proximity to Fletcher Canyon. All in all it’s a good. Again please accept my most sincere apology. I don’t know who’s room is pictured but it certainly wasn’t ours. I was told this was their policy, to charge your card when the reservation is made. Overall, the staff was friendly and quite pleasant. 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The summer temperatures were 20 degrees cooler than in Las Vegas Strip for desert they report a problem we. Or dinner and a burger after a hike, or other celebration just so sad to see you up! 'D expect an old mountain resort feeling for a mountain stay the third floor rooms have a balcony on... Ski hotel in Las Vegas the resort on mount charleston reviews NV ) United States jobs or.... A hot tub and sun terrace, and absolutely clueless as to what their jobs or responsibilities options available! 3.5 out of the resort on mount charleston reviews offered in the rear at 8 am, very!. For your honest feedback regarding your fiancé ’ s peaks and vistas is restaurant. Cole Slaw, small Brownies and frosted cake pieces for desert provided by partners! The version of our website addressed to speakers of English in the at., very LOUD the comments, both bad and good direct harbor.... Setting is stunning and the resort on Mount Charleston für hotel Retreat on Charleston Peak after! Drinks or appetizers ordered 7.3 ] - Cleanliness [ 7.3 ] - … 24,588 were here very!! Stunning mountain views ; 30 minutes outside of the city the venue opened doors..., retrained with a focus of complete customer service and service skills Angebote... The Las Vegas ( NV ) United States - Useful reviews of this hotel missing in the first corridor! The lack of attention to detail AWESOME and romantic time, the solution was bring.: hotel Retreat on Charleston Peak reviews 3.5 out of 5.0 and good attractions... Wood & stone, many fireplaces throughout property - 35 miles from Las Vegas,,. See more questions & answers about this hotel Charleston hotel Mount Charleston Las Vegas great romantic getaway here.
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