Save my name, email, and website in this browser for the next time I comment. Scheduled international passenger flights continue to remain suspended in the country since March 23. Linkedin. However, several Indians are yet to get a refund of the air tickets they booked during the coronavirus lockdown, the Directorate of General of Civil Aviation (DGCA) has informed. If a passenger has booked a ticket during the first lockdown period and the airline has received the payment for booking of air ticket during the … Full refund shall be provided by … The Directorate General of Civil Aviation (DGCA) on Wednesday (07 Oct 2020) issues a circular for a refund of cancelled air tickets during the Covid-19 lockdown after the Supreme Court recently decided on the issue. Those belonging to the third category will be given a refund in accordance with the existing DGCA rules. Bhadra Sinha 7 September, 2020 7:30 am IST. Complete Refund of Flight Tickets Booked During Lockdown Period? The top court had, on October 1, also passed directions about the refund and credit shell formation for the bookings and cancellations done during the other time periods around the lockdown. The DGCA has issued detailed guidelines regarding a refund of the ticket price for the flights which were cancelled amid the COVID-19 lockdown after the verdict from the Supreme Court. If on account of financial distress, any airline/airlines are not able to do so, they shall provide credit shell, equal to the amount of fare collected, in the name of the passenger when the booking is done either directly by the passenger or through a travel agent so as to consume (utilize) the same on or before March 31, 2021,… on any route of (their) choice or the passenger can transfer the credit shell to any person including the travel agent through whom he/she has booked the ticket and the airlines shall honor such a transfer,” the order says. The order issued by the Ministry of Civil Aviation requires airlines to refund money within 30 days for tickets booked during the first lockdown period (March 25 … The DGCA also clarified that in case of tickets booked prior to the lockdown up to May 24, the refund would be governed by the credit shell and incentive scheme. For all other cases, the airlines shall make all endeavours to refund the collected amount to the passenger within 15 days, the Director … The Directorate General of Civil Aviation (DGCA) said the airlines should "make all endeavours" to refund the passengers belonging to the second category within 15 days. Indian Aviation regulator DGCA has issued detailed guidelines for the refund process of the flights cancelled between March 25 and May 24. The refund shall be made within a period of three weeks from the date of request of cancellation," said DGCA in a circular. Based on the court order, the DGCA categorised passengers in three categories -- those who booked tickets between March 25 and May 24 for travelling within the same period, those who booked tickets prior to March 25 but the travel period was till May 24, those who booked tickets anytime but for a journey post May 24. The DGCA had earlier told the top court that full refund shall be provided by airlines immediately for tickets booked during the COVID-19 lockdown for … For all other cases, the airlines shall make all endeavors to refund the collected amount to the passenger within 15 days, the … Last Updated on April 17, 2020 G. Buvaneswari. India had imposed the first phase of lockdown from March 25 to April 14 to curb the spread of the novel coronavirus. However, special international passenger flights have been operating under the Vande Bharat mission since May and under air bubble arrangements formed with various countries since July. The DGCA has filed an affidavit before the Supreme Court clarifying its position on the issue of refunds for tickets booked for flights that stood cancelled during the COVID-19 pandemic and the resultant lockdown. 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"If on account of financial stress, any airline/airlines are not able to do so, they shall provide a credit shell equal to the amount of fare collected (to the passenger)," it added. The government has said that if a passenger has booked a ticket during the first lockdown period between March 25 and April 14 and a refund is sought, then the airline shall refund … India had imposed a 21-day lockdown … For all other cases, the airlines shall make all endeavors to refund the collected amount to the passenger within 15 days, the Director … Full refund for domestic and international tickets booked during lockdown, DGCA tells SC Passengers will be refunded in full for tickets bought between 25 March and 3 May, domestic carriers given the option of offering a credit shell. The DGCA also clarified that in case of tickets booked prior to the lockdown up to May 24, the refund would be governed by the credit shell and incentive scheme. The DGCA further said that as per Civil Aviation Requirement (CAR), the tickets booked and cancelled post lockdown are also entitled to a full refund. The aviation regulatory has categorized the passengers in three categories whose tickets were cancelled due to the COVID-19 lockdown in the country. NEW DELHI: Clearing the confusion over refund of tickets for flights during the lockdown period, the Centre’s proposed guidelines mandate airlines and travel agents to immediately refund passengers if they had booked tickets between March 25 and April 14 for travel from March 25 to May 3. Aviation watchdog DGCA has said that for bookings in the first lockdown period, passengers must be given full refund within three weeks from the date of … Aviation regulator DGCA issued detailed guidelines on Wednesday regarding a refund of the ticket price for the flights cancelled amid the coronavirus-triggered lockdown. This verdict came on a plea by the Pravasi Legal Cell and others which contended that the non-refund by airlines is in violation of … Currently, airlines are permitted to operate only up to 60 per cent of their pre-COVID domestic flights, COVID-19 effect: Airlines warn of more bankruptcies as wage support expires, Woman gives birth to baby boy on Delhi-Bengaluru flight; IndiGo might offer free lifetime tickets. The Indian aviation industry has been hit hard due to the coronavirus pandemic and as a result, all airlines in the country have opted for cost-cutting measures such as layoffs, leave without pay for the employees etc. Last Updated: 1st October, 2020 17:11 IST SC Accepts DGCA's Recommendations On Refund Of Flight Tickets Booked During Lockdown On Thursday, an SC bench accepted the recommendations of the DGCA regarding the refund of the flight tickets booked during the COVID-19-induced lockdown. “Non-refund of air tickets booked during lockdown and creation of involuntary credit shell by airlines is a violation of Civil Aviation Requirements and provisions of the Aircraft Rules of 1937,” the DGCA told the apex court, according to reports. The DCGA guidelines … Email. Full refund shall be provided by airlines immediately for tickets booked during the COVID-19 lockdown for domestic or international travel within the lockdown period, civil aviation regulator DGCA has proposed in the Supreme Court. For tickets booked at any time for travel after 25 May, the DGCA said that the refund will be governed by the Civil … As per the MoCA order , refund is sought by the passenger against the booking being cancelled, the Airline shall refund the full amount collected without levy of cancellation charge Aviation regulator DGCA issued detailed guidelines on Wednesday regarding refund of the ticket price for the flights cancelled amid the coronavirus-triggered lockdown. As per the MoCA order , if refund is sought by the passenger against the booking being cancelled, the Airline shall refund the full amount collected without levy of cancellation … New Delhi: Full refund shall be provided by airlines immediately for tickets booked during the COVID-19 lockdow for domestic or international travel within the lockdown period, civil aviation regulator DGCA has proposed in the Supreme Court. The DGCA in its order said that there were many bookings were made for a date after April 14 during the first lockdown period by those stranded at different locations. The DGCA has issued detailed guidelines regarding a refund of the ticket price for the flights which were cancelled amid the COVID-19 … Here is the full circular issued by DGCA for refund on cancellation of air tickets during COVID-19 lockdown, Refund on Cancellation of Air Tickets During COVID-19 Lockdown by travelobiz on Scribd. 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